| Q) |
Can IntraNomic be used over a VPN? |
| A) |
IntraNomic can be used over a VPN.
Several IntraNomic customers have implemented VPN technology and are successfully running IntraNomic.
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| Q) |
What languages does the IntraNomic spell checker support? |
| A) |
IntraNomic ships with the following language dictionaries which contain 100,000+ words:
| - |
English (British) |
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English (American) |
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English (Canadian) |
The following additional dictionaries can be purchased:
| - |
Danish |
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Dutch |
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Finnish |
| - |
French |
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German |
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Italian |
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Brazilian Portuguese |
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Spanish |
| - |
Swedish |
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| Q) |
Are medical and legal dictionaries available for the IntraNomic spell checker? |
| A) |
Yes, both medical and legal dictionaries can be purchased.
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| Q) |
Can I change the look of IntraNomic to reflect our company brand? |
| A) |
IntraNomic contains several options that allow you to change the look of IntraNomic to represent your company brand.
You can change the look of IntraNomic by changing the IntraNomic colour scheme to one of the following:
| 1. |
Blue |
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| 2. |
Green |
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| 3. |
Brown |
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| 4. |
Purple |
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| 5. |
Red |
The IntraNomic Administrator can set an IntraNomic Colour Scheme or allow each individual to choose a colour scheme.
The IntraNomic Administrator can place a logo / graphic at the top of the centre and / or right columns within the Portal module.
The IntraNomic Administrator can place a formatted text message at the top of the centre column within the Portal module.
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| Q) |
Why is IntraNomic telling me that I need to contact the IntraNomic Administrator to store a file of over 50 MB within IntraNomic? |
| A) |
IntraNomic can store any file under 2 GB in size, but the IntraNomic Administrator can apply a limit to the size of a file stored within IntraNomic (default to 50 MB).
The maximum allowed file size can be set by the IntraNomic Administrator via the IntraNomic Configuration module.
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| Q) |
Can the IntraNomic Office Integration be switched off? |
| A) |
You can either switch OFF the IntraNomic Office Integration completely, or select a list of people (and / or groups) that have security clearance to use the IntraNomic Office Integration feature (the default is everyone has security clearance). |
| Q) |
Is IntraNomic available in any other languages? |
| A) |
Currently, only the English version of IntraNomic can be purchased.
IntraNomic has been developed to be fully multilingual and StyleTech are currently running a French and Japanese version in-house.
IntraNomic has been developed to handle multiple languages from the one IntraNomic server installation. For example, a person in Tokyo would view the Japanese version, while a person in London would view the English version and a person in Paris would view the French version, all from the same IntraNomic server.
If you require a non-English version of IntraNomic please contact the .
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| Q) |
If I experience an issue with IntraNomic how should I report that issue? |
| A) |
If you experience an issue with IntraNomic you should report that issue to the .
The following information should be submitted with your support request:
| 1. |
Your version of IntraNomic |
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| 2. |
The Windows Operating System on the IntraNomic Server |
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| 3. |
The Windows Operating System on the IntraNomic Client |
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| 4. |
A brief description of the problem |
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| 5. |
The steps you use to re-create the problem |
If the IntraNomic Support Team requires more information they may request an IntraNomic Activity Log from you. An IntraNomic Activity Log can be automatically created for everyone using IntraNomic or for just a single person using IntraNomic. The IntraNomic Activity Log is a number of files that list every step of the IntraNomic business logic along with the values used during processing. The information within the IntraNomic Activity Log allows StyleTech to re-create your issue.
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| Q) |
When I click on some of the IntraNomic options, nothing happens? |
| A) |
Some of the IntraNomic options use popup windows.
If you have a Popup Blocker installed, that Popup Blocker may be stopping these windows from appearing.
You should configure your Popup Blocker to allow all windows created from the IntraNomic URL or from the Intranet Zone.
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| Q) |
I receive an "Error 430: Class doesn't support Automation" error when I try to open an IntraNomic popup window? |
| A) |
This error can occur when a popup IntraNomic window is opened and the Windows Operating System has become corrupt.
To fix this issue close IntraNomic and enter the following commands from an MS-DOS window:
REGSVR32 c:\windows\system32\msscript.ocx
REGSVR32 c:\windows\system32\dispex.dll
REGSVR32 c:\windows\system32\vbscript.dll
REGSVR32 c:\windows\system32\scrrun.dll
(the drive and windows folder should be changed to match your environment)
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